Shop Policies
Shipping Location
We ship all orders from Riverside, California, USA.
Order Tracking
You can view the status of your orders by checking your email for a fulfillment order from shopnovisade@gmail.com
Expected Delivery Time
Expected delivery times vary usually from 3-7 days. We generally take same day dispatch working days to process and ship your orders.
You can also view the expected delivery time when you pay for your order and check out. However, high volume may impact shipping times and cause delays.
Contact
You can always contact us for any queries. We are available at shopnovisade@gmail.com.
Payment
You can pick your preferred method while paying for your order during checking out. We support online payments only. All international currency payments are accepted.
Shipping Policy
We offer a flat rate of $5 for USPS shipping for US orders. International orders are $25.
Shipping Costs
Shipping is $5 flat rate for ANY PURCHASE for US orders.
Shipping costs are calculated based on several factors for International orders ONLY. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.
International Shipping
International shipping may attract additional fees/taxes through customs. You are liable to clear all charges to ensure a smooth delivery.
Returns
All sales are final and no refund will be issued. We are not responsible for items once they are in transit.
If your item arrives broken, please contact shopnovisade@gmail.com for a resolution.
Items can be fixed ONE time up to 30 days after the purchase date if broken.
Customer covers the shipping fee back to us, and we cover the fee back to the buyer.
After 30 days, broken items will be fixed for $30.
If you have any questions concerning our return policy, please contact us at: shopnovisade@gmail.com
Vending Events
We sell at several flea markets across Southern California! For more information, follow our Instagram